EMS & fire training management software.
Take applications, collect tuition, manage rosters, teach your courses, and report to the state. All in one place. Built for EMR, EMT, fire, and CPR/BLS programs.
You are using six tools to run one program.
Use one instead.
Today · Six separate tools
- Take applicationsGOOGLE FORMSno way to collect payment
- Track rosters, waitlists, and who paidEXCELcopied between tabs
- Take paymentsWOOCOMMERCEmatched up by hand
- Forward receipts to your bookkeeperGMAILsearch the inbox
- Email your classMAILCHIMPlists built by hand
- Collect waivers and consent formsPAPERstored in a file cabinet
- Build the state exam roster (CT T-4, etc.)MANUALtyped in again
- Bill the fire department or employerEMAIL30+ days to get paid
On FirstRespondersHub
- Apply and pay in one stepONE FLOWincluded
- Rosters, waitlists, and payments in one placeONE VIEWincluded
- Checkout with payment plans and depositsBUILT-INincluded
- Every payment saved on the student recordAUTOincluded
- Email your class and your waitlistONE LISTincluded
- Waivers signed online and stored for youE-SIGNincluded
- Export the state exam rosterONE CLICKincluded
- Send one bill an employer can pay onlineONLINEincluded
Everything you need to run your training center, in an easy to use online portal.
11 modules · one platformClasses & Scheduling
Set up a class one time — the tuition, the deposit, the payment plan, the forms students have to sign. Then run that same class as many times as you want. For each one you pick the dates and the weekly schedule, and every class session is put on the calendar for you.
- Set your class up once, then run it again each term without starting over
- Enter your weekly schedule and every session is created for you, with dates, times, and rooms
- Mark a session as a lecture, a lab, a clinical, skills practice, or an exam
- Assign your instructors, and see how many hours each one taught
Your Public Page
Every class you publish gets its own page, with the dates, the schedule, the price, and how many seats are left. Students find you by searching their state or their area, and they sign up right there. You do not have to build a website.
- A page for your organization, and a page for every class you run
- Students see the price, the dates, the schedule, and the seats still open
- They enroll, apply, or join the waitlist without leaving the page
- Already have a website? Point the button at it and still get the lead.
Leads & Waitlists
When someone asks a question, starts to sign up but stops, or joins a waitlist, their name and contact info are saved for you. You can see everyone in one list and follow up before they enroll with a competitor.
- One list of everyone who has shown interest
- A record of every call, email, and application from each person
- An automatic email to anyone who starts signing up but does not finish
- Waitlisted students are offered the next open seat automatically
Email Marketing
Everyone who asks about a class, joins a waitlist, or enrolls is saved as a contact for you. When you have a class to fill, pick a group, write your email, and send it. You do not need Mailchimp.
- Contacts are saved for you from leads, waitlists, and enrollments
- Bring your old list with you — import up to 20,000 contacts from a spreadsheet
- Email everyone, one program, one class, a waitlist, or a group you build yourself
- See how many were delivered. Unsubscribes and bad addresses are handled for you.
Applications
Build your application form once. Students fill it out on your website. You review it and approve it from your dashboard. No more Google Forms, PDFs, or printouts.
- Build your own form with 13+ field types, including file and photo uploads
- Approve applications by hand, or approve them automatically
- Decide the order: review first, or take payment first
- You and the student both get an email at every step
Payments
Students pay when they sign up. If they pay monthly, we charge their card for you each month. If a fire department or employer is paying, you send them one bill they can pay online.
- Payment plans from 1 to 24 months, charged automatically
- One bill for employers and sponsors, payable online
- Flat fees: 4% + 30¢ on Growth, 3.25% + 30¢ on Scale. Nothing hidden.
- Take a deposit, charge nothing, or let students pay later
Enrollments & Rosters
Students sign themselves up and your roster updates on its own. When a class fills, the next students go on the waitlist. If someone drops, the first person on the waitlist is offered the seat.
- A roster that is always current, with who has paid and who has not
- Invite students yourself, or let them enroll on their own
- Waitlisted students fill open seats automatically
- Download your roster as a PDF, CSV, or Excel file
Student Portal
Students log in to pay a bill, see their schedule, do their coursework, sign waivers, upload their records, and check their attendance. They do it themselves instead of calling your office.
- Students pay their own bills and see what they have paid
- Their schedule and coursework are on one page
- Waivers are signed online and saved to the student record
- Students upload documents and check their own attendance
Courses + LMS
Put your course online as modules and lessons. Students get access the day they enroll. You can see how far along each one is. This is included in every plan at no extra cost.
- Build a course from modules and lessons
- See how far each student has gotten
- Sell a course on its own, like a CPR refresher, for extra income
- No keycodes to buy, track, or email. Students get access right away.
Posts & Messaging
Post an update once and every student in the class sees it when they log in. Attach files, link to a lesson, and email everyone at the same time if it is urgent.
- Write a post and attach files to it
- Link a post to a lesson in the course
- Pin it, save it as a draft, or email it to the class right away
- Students see every past update, with dates
Results & Certifications
Take attendance at each class. Enter exam scores. Track who is eligible for the NREMT. When the state or an accreditor asks for records, download them in one click.
- Take attendance one class at a time
- Enter exam scores and pass/fail results for each student
- Record each certification, the score, and the date it was earned
- Download reports for your state EMS office and for CoAEMSP
Comparing us to Enrollware.
Enrollware is built for AHA CPR classes and printing cards. FirstRespondersHub is built for EMT, paramedic, and fire classes that run for weeks or months. Here is what each one does.
| Capability | FirstRespondersHubFRH | Enrollware |
|---|---|---|
| We move your data for you in 7 days | Included in FirstRespondersHub | Not available in Enrollware |
| Monthly payment plans (1 to 24 months) | Included in FirstRespondersHub | Not available in Enrollware |
| One bill for employers and sponsors | Included in FirstRespondersHub | Not available in Enrollware |
| Waitlists that fill open seats on their own | Included in FirstRespondersHub | basic holding list |
| Build your own courses and sell them | Included in FirstRespondersHub | keycodes only |
| Build your own application form | Included in FirstRespondersHub | fixed sign-up form |
| Track people who ask about your classes | Included in FirstRespondersHub | Not available in Enrollware |
| Reports for NREMT, CoAEMSP, and your state | Included in FirstRespondersHub | AHA only (PAM) |
We set up your program in 7 days. If it takes longer, we keep working for free.
Send us your spreadsheets, your student list, and anything you can export from the system you use now. We put it all into FirstRespondersHub and train your staff. No setup fee. No fee to move your data. No contract longer than a year.
“FirstRespondersHub is an outstanding platform for managing EMT course registration, CPR classes, and state exam registration. The system is intuitive for students and significantly streamlines administrative tasks. It has greatly improved both our workflow and overall training experience.”
See how it works.
Then decide.
Book a 20-minute call and we will show you the platform. Or start a free trial and look around on your own.