Meet Avery — the chat helper on your program’s website

Students ask at 7pm
on a Friday. Avery
answers in seconds.

Avery is a chat helper that sits on your program’s website. It answers questions about your classes — dates, price, seats left, and more — using your real information. Nobody on your team has to be online.

Read a real chat →

The chat below is real. It comes from a live EMT training program that uses Avery today. We changed the student’s name. Nothing else.

A
Avery
online · replies in seconds
Fri · 6:57pm
What does the schedule actually look like week-to-week?
Monday–Thursday, 9am–3pm. It’s the accelerated track — July 13 to August 24.
Is there still space in the next class?
It starts Monday, July 13 and there are 21 spots left. Want me to point you to the button to start?
— 7:07pm —
$985
Marcus R. signed up and paid
10 minutes. No one at the office.

From a live program · July 2026

Seconds
How fast Avery answers
Even at 2am on a holiday.
24/7
Always awake
Nights, weekends, and holidays.
0
Made-up answers
If it doesn’t know, it says so.
11 min
First question to paid
A real student, on a Friday night.
Avery only replies when a student writes first

One real student · start to finish

This is what Avery actually did.

This is not a demo. It is a real chat with a real student at a real program. We changed his name. Nothing else.

1Eleven minutes

Friday night. Nobody at the office. One student with questions.

Marcus opened the chat at 6:57pm on a Friday. Avery gave him the real schedule, the real price, and the real number of open seats. When he asked about the dress code, Avery did not know — so it said so and asked a real person to follow up. Eleven minutes later, Marcus signed up and paid.

Real answers. “21 spots left” was true at that exact second.
Honest. It did not know the dress code, so it said so instead of guessing.
7pm on a Friday. Nobody at the program was working.

Most programs would not have gotten back to Marcus until Monday morning. By then, most people have moved on. Avery answered him right away, and he signed up before the weekend even started.

A
Web chat · EMT program page
Fri Jul 11
6:57pm
What does the schedule actually look like week-to-week?
Monday–Thursday, 9am–3pm — the accelerated track, July 13 to August 24.
What should I wear to class?
I don’t have the dress code for this class yet. Want me to have someone on the team get you an answer?
✓ Avery set up a callback with the program team
How much does it cost? Any payment plans?
It’s $985, paid at checkout.
6:59pm
When does the next class start, and is there still space?
It starts Monday, July 13, and there are 21 spots left. Want me to pull up the enrollment page?
Yes, please!
Start enrollment →
7:07pm
$985
Marcus R. signed up & paid
for that exact class — 11 minutes after “hello.”

What Avery does

Six things it does, every day.

No magic. Everything you saw above comes from something simple Avery really does.

True answers, every time

Avery reads your real class list, seat counts, and prices while it types. “21 seats left” was true that second.

Always on, always fast

Answers come back in seconds. Nights, weekends, and holidays too. Nobody on your team has to be online.

Honest when it isn’t sure

If Avery doesn’t know, it says so and asks your team to follow up. It never makes things up.

Knows what you already wrote

Avery uses your FAQs and your own private notes, so it answers the way your team would answer.

Hands off to your team

Avery can book a real callback, add someone to a waitlist, or write down what is holding a student back.

Shows the next step

When a student is ready, Avery points to the sign-up button for the right class. No hunting around your site.

Avery also writes every chat down in your dashboard. Your team can read what students are asking, any time.

How it knows

It’s not a guessing bot. It reads your system.

Before Avery answers, it looks the answer up in your own account. Here is what that looks like.

Every answer comes from your data

Before it types a word, Avery looks it up.

Ask about seats, and Avery checks your live class list. Ask about the schedule, and it pulls the real class times. Ask how to sign up, and it gets the real price and payment options — then puts the right button under its answer. That is why “21 seats left” is right, down to the second.

It never says a date, price, or seat count from memory.
If a class is full, it points to the next open one.
Everything it does shows up in your dashboard.
what Avery checked
student: “what’s the week-to-week schedule, and is there space?”
Your class list21 seats · starts Mon Jul 13
The scheduleMon–Thu, 9am–3pm
Price and sign-up$985 · pay in full or $200 deposit
“It runs Mon–Thu, 9am–3pm and starts July 13 — 21 seats left. Tuition is $985; you can pay in full or put down a $200 deposit.”
Start enrollment →

What Avery can do on its own

Avery is not reading a script. It picks the right thing to do for what the student needs.

Look it up

Avery checks your real information every single time it answers. Nothing is guessed. Nothing is old.

Your class list
Start dates, seats left, sign-up deadlines, and the address
The schedule
What days and times the class meets, week by week
Price and sign-up
What it costs, how to pay, and the exact next step
Your instructors
Who teaches the class and what they have done
Your FAQs
The answers your team already wrote

Take action

Avery does more than answer. It moves the student forward and tells your team what happened.

Book a callback
Sets up a real phone call and emails your team
Add to a waitlist
Saves a spot in a class that is full or not open yet
Save what is holding them back
Writes down the worry so your team can help
Note the class they want
Marks which class the student is leaning toward

When it doesn’t know

A question Avery can’t answer today becomes an answer it has forever.

Check your private notes
Notes you wrote just for Avery, not for the public
Flag the question for you
Adds it to your Open Questions list so you answer it once

It gets smarter every week

The best part is what happens when Avery can’t answer.

Avery never guesses. It hands the question to you. You answer it one time, and Avery knows it from then on.

1

Avery checks first

Every question is matched against your FAQs and your private notes. It looks for meaning, not just matching words.

Checks your answers
2

It admits when it’s stuck

“Good question — let me get you a real answer from the team.” Avery never invents one.

Says “I don’t know”
3

You answer it once

The question shows up under Open Questions on your Knowledge page. Answer it in one sentence.

Open Questions
4

Avery uses it right away

The next student who asks gets your answer — even if they word the question in a totally different way.

✓ Answered

You are always in charge

Want to step in? One click.

Avery handles the chat until you want it. Open any chat in your dashboard and click Take over. Avery goes quiet, and every reply is yours. When you are done, click Let Avery take over and it picks right back up.

Avery stops right away. It will not talk over you.
Hand it back any time, even in the middle of a chat.
Turn Avery on or off for one chat, or for everyone.
A
Chat · your dashboard
Avery
Avery is answering this student for you. Click Take over to jump in yourself.
Flips to “You took over” — one click back to Avery any time.

The part people don’t expect

Avery tells students it’s a robot. They talk to it anyway.

Avery says who it is right up front: “I’m Avery — your program’s AI advisor.” Students know. They keep talking anyway. Some even say thank you.

“Thank you for your explanation… Let me know if some room opens up, I would really appreciate it. I am really trying to get it done as soon as possible… Thanks so much.”

J
Jordan M.
prospective student · Jul 6

“Hi Avery, I really appreciate you willing to hold a spot for me! I unfortunately work the 18th so I will not be able to make that date. Thank you though!”

S
Sofia L.
prospective student · Jul 1

See what Avery would tell your students.

Book a 20-minute call. We will put Avery on a copy of your program’s page. Then you can ask it anything and watch it answer.

14-day free trial · Cancel anytime